Papers, Articles, Reports & Submissions 2006 – 2010


‘Changing the Mindset: Experiences of women from a non-English speaking background with disability in business services’ – by Fay Hickson and Lel D’aegher (2008) [Cover Page PDF] [Report PDF]

This project examined the experiences of women from a non-English speaking background employed by Business Services in NSW. Staff, management and women employees from a NESB were asked questions about women’s participation in the decision-making processes within the organisation. They were also asked to outline training opportunities for staff and women employees and identify any issues impacting upon their service that related to the area of cultural diversity. From an analysis of the data, training recommendations were developed and then used as a basis for the development and piloting of a model of training for staff, management and employees. Copyright 2008.